Quality Improvement

For more than a decade, MPCA has worked with health centers, government partners and experts at the state and national level to:

• Improve the individual patient experience and empower patients to manage and organize their own care in partnership with a team of health center staff.
• Guide patients through Maine’s health care system to enhance their overall health care journey and to ensure the right type of care is available at the right time.
• Recognize the significant ties between mental health and physical wellness and to treat patients as a whole by integrating behavioral health care services with medical care teams in health center settings.
• Lead health centers in capturing cost and quality data to identify how to leverage data to quality of health care and decrease overall health care costs.

MPCA’s clinical quality improvement initiatives include assisting health centers with adopting proven (evidence-based) health care models and programs, including:

• The Patient Centered Medical Home (PCMH) model
• Integration of behavioral health services into the primary care setting, including suicide prevention
• Utilization of electronic medical records

For more information about the quality improvement initiatives of Maine’s community health centers and the Maine Primary Care Association, contact Rebecca “Becca” Morin, Director of Clinical Quality Improvement.